Please call our customer service or one of our support offices directly.

Customer Service Support:

 

API including My API, Soul Pattinson Chemist and Pharmacist Advice:

1300 363 303 (Hours of Operation: 9am – 5pm EST)

Priceline and Priceline Pharmacy:

1300 88 44 11 (Hours of Operation: 8am – 6pm EST)

 

Support Offices

NSW/ACT

11 Grand Avenue
Camellia, NSW 2142
Australia
Phone: (02) 8844 2000
Fax: (02) 8844 2896
Mailing Address:
Locked Bag 5061
Parramatta, NSW 2124
Australia

VIC/TAS

250 Camberwell Road
Camberwell, VIC 3124
Australia
Phone: (03) 8855 3000
Fax: (03) 8855 3401
Mailing Address:
Locked Bag 3002
Hawthorn BC, VIC 3122
Australia

State Offices

QLD

22 Hawkins Crescent
Bundamba, QLD 4304
Australia
Phone: (07) 3816 8500
Fax: (07) 3816 8670
Mailing Address:
PO Box 530
Booval, QLD 4304
Australia

SA/NT

362 Cormack Road
Wingfield, SA 5013
Australia
Phone: 1300 363 303
Fax: (08) 8260 9461
Mailing Address:
PO Box 2089
SA 5942 Australia

VIC/TAS

South Park Estate
35-39 South Park Drive
Dandenong, VIC 3175
Australia
Phone: (03) 9904 0600
Fax: (03) 9904 0601

WA

127 Pilbara Street
Welshpool, WA 6106
Australia
Phone: 1300 363 303
Fax: (08) 9358 4986
Mailing Address:
PO Box 385
Welshpool, WA 6106
Australia

 

Personal Information Collection Statement

Australian Pharmaceutical Industries Limited (and its related entities) recognise the importance of privacy. We collect personal information in accordance with Australian privacy laws and our Privacy Policy.

To view our Privacy Policy you may request a copy of the policy by writing to API’s Privacy Officer at 250 Camberwell Road, Camberwell VIC 3124 or contact us at privacy@api.net.au. Our Privacy Policy tells you how we manage, use and disclose the personal information we collect and how to contact us if you have any queries or complaints or if you want to access or correct your personal information.